Support and Expiry

Support expiry

Support expiry does NOT stop ERP.

• ERP continues to operate.
• Product updates are blocked according to entitlement policy only (UPDATE_CAPABILITY_EXPIRED class denials).
• Backup, restore, status, diagnostics, and recovery remain available.
• Soviez.sh platform / security / compatibility self-update remains allowed even when Technical Support is expired.

Stage entitlement expiry

Stage entitlement expiry blocks create/clone/refresh/rebuild according to policy.
It does NOT shut down or delete an already-existing Stage merely because entitlement expired.

Existing Stages can still be listed, started, stopped, backed up, and dropped by operator action (subject to retention deletion jobs).

SaaS unavailable

ERP continues. Connected features that require SaaS (new activation, Registry pull, entitlement refresh) wait or fail closed without killing runtime. Local commands (--version, --list, --stage-list, diagnostics, recovery) remain available.